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Refunds, Returns, and Exchanges

This contains the Refunds, Returns, and Exchange policies of Dēpology.

Refunds, Returns, and Exchange Policy

We have a 30-day return policy, which means you have 30 days after receiving your item(s) to request a return. To be eligible for a return, your item must be in the same condition that you received it, unopened and unused with tags and in its origina

How do I process a Return or Refund?

To initiate a return, please send us an email at [email protected]. Please provide the following information when submitting your return request:. If your return is accepted, we'll send you instructions on how and where to send your package. Pleas

What do I do if I received a damaged item?

We're so sorry to learn this! 😢. Please know that we take the quality of our products very seriously, and we're committed to resolving this issue promptly for you. Kindly send us photos of the damaged item, including the box with the shipping label.

What do I do if I receive the wrong order?

We're so sorry to learn this! 😥. Rest assured, your satisfaction is our top priority, and we're committed to making this right for you. Please allow us to make this right and ensure you receive the correct order as soon as possible. Please take a ph